To complete your return, we require you to open an RMA case via our portal. To be eligible for a return, your item must be in the same condition and package that you received it in. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. ![]() ![]() ![]() For international orders, please include your phone number in order for the courier to contact you. Tariffs and Duties: The customer is responsible for any tariffs and duties that may incur. Please note that this is excluding shipping time (the time the courier takes to deliver the item to you). Shipping & Processing: The typical wait time for an order to be processed is 1-3 business days.
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